How do I return an item?

    In-Store Return Policy
  • You have 14 days after purchase to return for a full refund
  • The items must be in original condition and unused to qualify for a refund
  • Merchandise warranty issues are to be coordinated directly by the customer to the manufacturer


  • Online Return Policy
  • You must notify us of the intent to return your item prior to sending it back to us, to ensure that the item qualifies for return
  • Acme must receive the returned goods within 30 calendar days from the date received
  • The items must be in original condition and unused to qualify for a refund
  • Acme will cover all return shipping costs if we have made an error on your shipment, otherwise return shipping costs are the responsibility of the customer
  • Merchandise warranty issues are to be coordinated directly by the customer to the manufacturer